Creative Conflict
Conflict handled well improves outcomes. Conflict avoided or handled badly damages culture.
The problem: People either avoid conflict altogether or handle it poorly when it appears. That can lead to unresolved issues, strained relationships, poor decisions, silence in the room, and a culture where people stop challenging ideas even when they should.
This workshop helps participants understand the difference between destructive conflict and productive conflict. They learn how to stay composed, respond more effectively under pressure, and take part in the kind of conflict that improves thinking, strengthens relationships, and supports a healthier team culture. The goal is not more conflict. It is better conflict.
Workshop Outcomes
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Understanding conflict and why people avoid it
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Recognising how we respond during conflict
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Knowing when conflict is useful and when it becomes damaging
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Creating above-the-line conflict
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Identifying which of the four conflict approaches you use
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Staying composed under pressure
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Resolving conflict with professionalism
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Understanding psychological safety and how to create it